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This policy explains what information sonik55 collects when you open an account, link a payment wallet like DANA, OVO, or GoPay, and use our platform — and how we keep that data safe. Access and use of our services depends on local law and is available only where local regulations permit.
When you create an account on sonik55, we collect the information you provide during registration — your contact details, login credentials, and the payment method you connect, whether that is DANA, OVO, or GoPay. We also collect data generated by your activity on the platform: pages visited, transactions initiated, device type, and session timestamps. This data serves three purposes: operating your account, processing wallet transactions, and meeting our obligations under applicable regulations in regions where our service is available. We do not sell your personal data to third-party marketing companies. Data shared with payment processors — such as those handling DANA, OVO, or GoPay transactions — is limited to what those processors require to complete a transaction. Cookies and similar tracking tools help us keep your session active and remember your wallet preferences across visits. You can manage cookie settings through your browser, though disabling certain cookies may affect how your account functions. Retention periods for your data depend on the nature of the information and applicable local law. Account records are held for as long as your account remains active and for a period after closure as required by regulation.
When you link DANA to your account, transaction references and wallet identifiers are passed to the payment processor. sonik55 does not store your full DANA credentials — only the transaction record visible in your account history.
OVO and GoPay payment references follow the same handling. The amount, timestamp, and transaction status are recorded in your account. Full wallet credentials remain with the respective payment provider, not with us.
We log the device type and session activity associated with your account access. This helps us detect unusual login patterns and flag account activity that may need your attention before it is acted on.
Cookies on sonik55 keep your session stable and remember your payment preference between visits. The current cookie state is shown in your browser settings. Functional cookies are necessary for account access; analytics cookies can be declined without affecting your login.
This policy governs data collected directly through sonik55's platform. It does not extend to services operated by third parties, including payment processors and linked wallet providers. Understanding the boundary helps you know which entity to contact when a data question arises.
Data collected during registration, login, and account management falls fully under this policy. This includes your email, verification status, and the payment method linked to your account.
When a DANA, OVO, or GoPay transaction is initiated, the payment processor receives the data needed to complete it. That processor operates under its own privacy terms, separate from this policy.
Your browsing activity within the sonik55 platform — game sessions, navigation history, and in-platform preferences — is covered by this policy and used solely for account operation and service improvement.
External links, partner sites, or tools accessed from sonik55 are not governed by this policy. We have no visibility into data collected by services outside our platform and cannot be responsible for their practices.
You have the right to review the personal data held on your sonik55 account, request corrections to inaccurate details, and ask questions about how your information is used. To review your account data, log in and navigate to the account settings page — your registered contact details, linked payment method, and transaction history are visible there. If any detail is incorrect, you can update it directly through the account fields shown, or contact our support team if the field is locked pending verification. Requests to delete account data are handled through our support channel; we will confirm what can be removed and what must be retained under applicable regulation before acting. We respond to data requests within the timeframe required by local law in eligible regions. Availability of these rights depends on your jurisdiction and the applicable legal framework where our service operates.
Log in and open your account settings to see the data we hold — contact details, wallet link, and transaction records. No separate request is needed to view what is already visible in your account.
Update your name, email, or contact details directly in account settings. If a field is locked, reach our support team through the contact path shown on the support page and provide your account reference.
For questions about how a specific piece of data is used or shared, contact us through the privacy support route listed in the support section below. Include your account email so we can locate your record.
To request deletion of your account data, submit a written request through our support channel. We will confirm which data can be removed and which must be kept under local legal requirements before any action is taken.
If you have a question about this privacy policy, want to review a data request, or need to report a concern about your account data, the contact paths below are where to start. Each route is checked by the team responsible for account and data matters.
Send your data or privacy question to our support address with your account email in the subject line. The current contact address is shown in your account dashboard after login.
Open the chat widget on the sonik55 platform for faster responses on account-level questions. Chat availability is shown in the widget; if offline, your message is queued for the next available session.
The current status of your data request or any open support case is visible inside your account dashboard after login. Check there first before sending a follow-up to avoid duplicate requests.
sonik55 applies account security measures to the data you entrust to us, including the wallet details and session records created when you use DANA, OVO, or GoPay on our platform. Our approach to data handling is grounded in what we can operate and verify — not abstract promises. Here is how each area works in practice.
Account data is stored on secured infrastructure. Access to your personal records is restricted to processes that require it for account operation. We do not expose raw account data through public-facing systems, and session tokens expire on logout.
We use cookies to keep your session active and retain your payment preference between visits. Analytics cookies help us understand how the account flow is working. You can adjust cookie permissions through your browser; the functional set needed for login cannot be disabled without affecting account access.
We keep your account data for as long as your account is open and for a period after closure as local regulation requires. Transaction records linked to DANA, OVO, or GoPay payments are kept for the period necessary to support dispute resolution and compliance obligations.
When this policy changes in a way that affects your rights or how your data is used, we will post the updated version on this page. The current version date is shown at the top of the policy. For significant changes, we will notify you through the contact method registered on your account.
These questions cover the data topics we hear about most from account holders in Indonesia. If your question is not answered here, reach us through the support paths listed above.
We collect the contact details and credentials you provide during registration, your linked payment method reference (DANA, OVO, or GoPay), device and session data, and your transaction history on the platform. We do not collect payment credentials beyond the reference needed to process a transaction.
We share only what is necessary. Payment processors receive the data needed to complete a DANA, OVO, or GoPay transaction. We do not sell your personal data to marketing companies. Any third party we work with is limited to the data required for the specific service they provide.
Log in to your account and open account settings — most of your data is visible there directly. For a full data export or for records not visible in the dashboard, contact our support team with your account email. We will respond within the timeframe required by applicable local law.
Yes. Submit a deletion request through our support channel. We will confirm what can be removed and what must be retained under local legal obligations before acting. Some transaction records are required to be held for a defined period regardless of account closure.
When you link DANA, OVO, or GoPay and initiate a transaction, a payment reference is passed to the relevant processor. We record the transaction amount, timestamp, and status in your account history. Full wallet credentials stay with your wallet provider — we do not store them.
Contact us immediately through the live chat or email route listed on the support page. Include your account email and the activity you are concerned about. Our team will review your account access log and advise on next steps, including any security changes needed on your account.